Yoma Bank Launched its First Online Queue booking system to reduce waiting time at branches amid COVID-19
Myanmar/Yangon – Sep 28, 2020 – As a part of the movement towards Stay-At-Home acts with the rise of Covid-19 cases, Yoma bank recently introduced the Yoma Bank Online Queue booking system where customer can make the booking at their preferable branch and time to avoid unexpected long queue when they do walk-in. The idea behind is to ensure social distancing, control the numbers of customers at a branch at any one time and for the customers not to spend much time waiting at the branches than they should and get the service they need right away.
Yoma Bank objective for its customers in this difficult time is SAFETY and CONVENIENCE. We have been advising to our customers to bank digitally with Yoma bank Mobile banking application. It is best to minimize the physical contact at this time however if a customer must get banking service at Yoma Bank branch, you can now reserve your ticket through booking.yomabank.com
without having to face unexpected long queue at the branch anymore.
“The Bank for Your Aspirations being the vision of Yoma bank, we are proud to be the first bank to introduce the online queue booking system in the country, in a time like this, it is never too much to do extra steps for our customers safety and convenience and we took a big step with this Online Booking system that offers full suite of branch services, we hope this small act of innovation bring a good impact on the banking behavior moving forward as well”, said, Ko Naing Aye Lynn, Chief Customer Officer (Personal Banking Division).
Yoma Bank has been activating all precautionary and preventive measures since March to mitigate the impact of COVID-19 ensuring the safety and wellbeing of all its customers, employees and the community. We continue to encourage customers visiting branches to keep social distancing, put on your mask and wash your hands prior to entering the branch. We have in place temperature checks and provides face mask, hand sanitisers for customer convenience.