• Step 1: Log in User ID and Username from SMS provided from Yoma Bank.
• Step 2: Type the password from SMS provided from Yoma Bank.
• Step 3: Set up the new password.
• Step 4: Type One Time Password (OTP) within 5 min from SMS which will receive.
• Step 5: Please choose PIN or PATTERN for unlock method.
• Step 6 (Optional): Set up Face ID or Fingerprint if you want to.
• Step 7: Mobile Banking is ready to access.

If you have any issue, please check here or contact Yoma Bank 24/7 Customer Care Center 9662 or 097 9662 9662.

1. Put log in ID and Username from SMS which was sent to you for activation (or) mobile phone number used to open your account.
2. Next – choose “I forgot my password”.
3. Then, it will show the login or username that you have filled in on the first page.
   – Please fill in your ACCOUNT NUMBER.
   – Please fill in Date of Birth.
   – Please fill in mobile number which was used to open account starting with ‘9’or’09’.
   – Please fill in email address which was used to open account. If you don’t know that email address, you can pass this and go to next section.
4. Next – you will get OTP via email or mobile number. Fill in that password in the ‘SMS password’ field.
5. Please set new password and confirm password, then save.
6. Please choose either PIN or PATTERN for unlock method.
7. Then you can use face ID or fingerprint if you want to. (Optional)
8. You can use Mobile Banking.