Policies

At Yoma Bank, our principles and values shape the way we operate: we have a zero-tolerance approach to regarding fraud, corruption, harassment and discrimination. 

Our Board of Directors is responsible for validating, reviewing and overseeing the implementation of the following policies:

Documents Main Areas covered
Anti-Money Laundering & Counter Financing of Terrorism Policy - Risk assessment
- Due diligence
- Monitoring and reporting

More information here.
- Download our Policy here.
Corporate Governance Manual- Board roles and directors duties
- Board composition and structure
- Board working procedure
- Audit Committee Policies
- Risk Oversight Committee Policies
- Relations with shareholders
- Succession Planning
- Dividend Policy
- Conflict of Interest Policy
- Related Party Transaction Policy
- Board Evaluation
- Board Continuing Education
- Remuneration

More information here.  
- Download our Policy here.
Code of Conduct- Corporate values
- Conflict of Interest
- Political activities
- Gifts and invitations
- Bribery and corruption
- Monitoring and reporting
- Diversity
- Equal opportunity
- Grievance procedure
- Bullying and harassment
- Training
- Performance review
- Welfare
- Whistle-blower protection
- Monitoring and reporting

More information on our values
- Download our Policy here.  
Environmental and Social Policy- List of activities business in which Bank does not invest
- Project screening
- Monitoring and reporting

More information here.
- Download our Policy here.   
Speak Up Guidelines- Whistle-blowing

More information here.
- Download our Policy here.

Procurement Process

In addition to these policies, Yoma Bank practices and follows strict criteria in selecting vendors to carry out a proper due diligence of our partners and ensuring the best services for our customers. The supplier/vendor selection process deploys an enormous amount of organisation financial resources and plays crucial role for the success of an organisation. 
Policies - Yoma Bank
Yoma Bank’s procurement department is governing the bank wide procurement process by using following process.

The main objective of supplier/vendor selection process is to reduce purchase risk, maximise overall value to the bank and develop long-term relationships between supplier/vendor and the bank.

Mandatory All suppliers must:
- Comply with all applicable law and regulations in Myanmar (AML Policy, Sanction List, CBM restrictions)